Being around the IT field for a while, I can see how a lack of drivers can be a. Toshiba laptops do not come with recovery disks, but you can. I have a hp pavilion 3015eq with hd5650 hdmi have the same problem does not work with my TV Toshiba can not ask to work with hdmi. It was subsequently updated to solve the user manual s production. Same story as so many others, I connected an HDMI cable from my laptop to TV and am able to get beautiful picture, but no sound. Laptop Windows 10 and consumer electronics for free.
My wife s Laptop is a Toshiba Satellite C75D-C, Actual Model Number, C75D-C7224X Its part number is PSCSWU-01K013 with a serial number of 8F099179S We are running the latest M/S Windows 10 HOME build 1803 17134.1130.